Cascade50's may require access to your dashboards to assist with support.
You can grant access by:
1) After logging in, go to the “People” menu under your company name at the top of the platform.
2) Click the “Add New” button.
3) Fill out the fields as shown below and in the attached photo to add our support user:
4) Click “Submit” to finalise adding the user.
If you have any problems please get in contact with us at firstname.lastname@example.org